If you are not satisfied with your artwork from Eden Art by Ines Honfi, standard in-stock items may be returned or exchanged within 14 days of the first delivery attempt. The artwork must be in original condition; we do not accept refunds for products showing any signs of wear or damage.
In the case of a return the buyer needs to pay shipping to our studio, plus the refund amount will be 80% of the original price and the postage fee is not refundable.
For example: If you purchase an artwork and the original price is 1000 kr and the shipping is 194,95 kr you will be refunded 800 kr.
In addition, we do not allow returns or exchanges on any custom commissioned artworks (any items that we do not usually keep in stock or that have to be custom made.).
At Eden Art by Ines Honfi, we are confident that you will be thrilled with your artwork; however, if the item is not to your liking or specifications, we feel that 14 days is enough time to evaluate your purchase.